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Perfect Fit Guarantee

CarTopsDirect Perfect Fit Guarantee

If your professional installer cannot fit one of our covered products to your car as advertised right out of the box we will refund your purchase or provide you with a new replacement product at no charge.


We offer you our exclusive CarTopsDirect perfect fit guarantee. If you take your new convertible top, headliner, boot cover, or seat cover kit to a professional trim shop and they cannot properly fit it to your vehicle we will gladly replace your product or offer a refund. This allows you to shop at CarTopsDirect.com with the confidence knowing you are getting a product made correctly for your vehicle. Should you have any questions about this policy, please contact us at 888-254-7679.

When contacting Car Tops Direct please provide the following information.

  • 1. Provide the name, address, and phone number of your installer
  • 2. Provide the corresponding CarTopsDirect part number
  • 3. Provide your CarTopsDirect receipt / order number
  • 4. Have your professional installer's invoice available, if applicable
EMAIL YOUR REQUEST TO CUSTOMER SUPPORT sales@cartopsdirect.com


Exclusions

Due to manufacturer policies, we cannot guarantee Bestop or Rampage Products. However, we do warranty these products for defects in workmanship and will work with you in every way possible to correct any issues you experience.

*Our fit guarantee policy applies to all SIERRA Auto Tops & Seats or SIERRA Offroad products. This item will quality for the perfect fit guarantee if it is one of these two brands. All products carry their manufacturer's respective warranties and all products are covered if item arrives damaged or defective. Please inspect item completely upon delivery to ensure you received everything ordered and it is the right color and type for your vehicle before beginning the installation.