We offer you our Car Tops Direct Price Match Guarantee. If you have seen a lower price for the same product in a competitor’s current catalog, advertisement, or e-commerce site, we will gladly match* that price. This allows you to shop at CarTopsDirect with the confidence that you are always getting the lowest possible price.
For refunds on orders placed within the past 90 days, please contact us at 888-254-7679.
How to Request a Price Match
In order to request a price match from CarTopsDirect please provide the following information.
- Provide the link where you found the lower price
- Provide the corresponding Car Tops Direct part number
- Have your Car Tops Direct receipt / order number available, if applicable
Due to manufacturer pricing policies, we cannot discount Bestop, Wolfstein, or Rampage Products.
*Our price guarantee policy applies only to advertised prices in current catalogs, advertisements, or Internet stores that are authorized distributors of the product(s). The product(s) cannot be limited-quantity items, a competitor’s free offer, clearance, factory refurbished, open box, seconds, mail-in incentives, financing offers, bundle offers, eBay, eBay stores, or display unit(s) and has to be immediately available. The price cannot be an error or be based on membership to a discount club store. Discount coupons cannot be applied to price-matched items. We reserve the right not to match a price when it is not sound business.
What is considered verifiable proof of price?
The best way to show proof of price is to provide the competitor's current ad or website, which shows the price of the item and the dates for which the price is valid. If the current ad is not available, we reserve the right to call the competitor's store to verify the lower price and availability of the item. Web pages must be live and not cached. References to competitor’s pricing from discussion forums or message boards that cannot be found on that competitor’s website are not valid.
Sometimes a retailer will advertise a very low price for a product but have only limited quantities available. If the item is out of stock or the competitor has limited quantities of an item, then the product is not eligible for price matching.
The competitor's purchase price is calculated by deducting instant discounts taken at the time of sale. Mail-in rebates and other deferred savings are not deducted from the competitor's purchase price.
What if I find a lower price at Car Tops Direct?
If you find a lower price on CarTopsDirect.com at the time of your purchase or within 90 days of your purchase, we will refund you 100% of the difference. (We occasionally have Internet exclusive offers advertised on Car Tops Direct are not eligible for price matches.)